Refunds without the runaround.

If a paid plan does not activate after a successful Razorpay payment, contact support with the payment ID within 7 days. We will first repair the entitlement or retry activation.

When a refund may apply

A refund may be approved for duplicate charges, a payment that cannot be matched to an account, or a verified service failure that prevented meaningful use of the plan.

When a refund may not apply

Refunds are not normally issued for files that were successfully processed, downloaded or used. Temporary download expiry does not extend a plan or create a refund claim.

How to request one

Email support@pdfcropkaro.com with the account email, Razorpay payment ID and a short description. Never email your password or a customer PDF.